I walked into a brewery a couple years ago, sat down at the bar and ordered a pint. It wasn’t very busy so I struck up conversation with the beertender. I asked her about the beer I ordered because it had an unusual hop choice. She told me about the beer, but didn’t quite answer my question. I asked her another. She appeared to glitch like a show streaming with bad wifi, then repeated a variation of her script. “She’s new,” I thought. “No big deal.” But when I asked how long she had been working there, she said, “Four years.”

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